HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.

Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.

Truemed partners with health and wellness brands to enable qualified customers to use pre-tax HSA/FSA funds on health and wellness purchases. Truemed partners with a network of medical practitioners who can issue Letters of Medical Necessity to qualifying customers, thereby allowing customers to spend pre-tax HSA/FSA funds on medically-necessary health and wellness products. For more information, please send an email to support@truemed.com.

If you don't have an HSA/FSA card, you can pay with a credit or debit card to complete your eligible Speediance equipment purchase using the Truemed checkout option. After you complete Truemed's qualification survey, you can submit payment via Truemed. Truemed will email your Letter of Medical Necessity (LMN) if you qualify along with detailed instructions on how to submit your payment to your HSA/FSA plan administrator for reimbursement. You will need to submit your LMN and Speediance purchase receipt to your HSA/FSA plan administrator for reimbursement from your HSA/FSA funds. If you do not qualify, you may cancel your order at any time prior to delivery. If you validly cancel your order, your refund will be submitted to Truemed. For more information please send an email to support@Truemed.com.

Yes, you can use your HSA/FSA card.

For most FSA/HSA administrators, your expenses will be approved within days when you submit your claim for reimbursement along with your receipt and a Letter of Medical Necessity. The exact timing will vary based on your administrator.

If you have already received a Letter of Medical Necessity for purchasing specific products from a merchant, you do not need to complete Truemed’s survey again so long as your Letter of Medical Necessity remains valid. Letters of Medical Necessity are typically valid for 12 months after they are first issued. You do still need to submit your receipts for reimbursement with your HSA/FSA administrator.

The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.

There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.

There is no cost to you, as long as you are shopping with a Truemed partner merchant.

You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!

Yes. You can still submit for partial reimbursement. For example: if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 of your purchase with your tax-free funds (with the remaining $40 paid for as normal).